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At any point of time you can cancel your account with us from the panel or by writing us on firstname.lastname@example.org.
All orders are automatically processed on our panel and sent for processing immediately and later shipment as soon as they are processed. During this process we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point. We strictly adhere to the following cancellation policy:
There may be certain orders that THE CREATIVE DUKAAN is unable to accept and has the right to cancel such order. THE CREATIVE DUKAAN reserves the right, at its sole discretion, to refuse or cancel any order for any reason whatsoever. Some situations that may result in Buyer's order being cancelled include, without limitation, non-availability of the Product or quantities ordered by Buyer or inaccuracies or errors in pricing information. THE CREATIVE DUKAAN may also require additional verifications or information before processing any order.
All such cancellation shall be without any recourse to Buyer and without any liability to the THE CREATIVE DUKAAN. If Buyer's order is so cancelled, after the payment has been processed, the said amount will be reversed / remitted to the Buyer either to the bank account provided by the Buyer for such reversal, or to the payment instrument of the Buyer from which payment was made, or to any pre-paid payment instrument account of the Buyer. THE CREATIVE DUKAAN shall have the sole discretion to determine the mode of reversal from the above options. In the event a promotional code given by THE CREATIVE DUKAAN is used for the purchase of the Product, the amount under such promotional code shall not be refunded in case of cancellation of order.